FAQ - Nonprofits & Recipients
- How much does this cost my organization?
- What kind of information do I get regarding the donors?
- What about tax receipts?
- How is the money sent?
- Will you send a check instead?
- Is this considered a corporate donation?
- Why do you use PayPal?
- Now I'm set up, what should I do next?
- My signup link did not work, or I did not get the link. What next?
1. How much does this cost my organization?
Givv.org is free for nonprofits and free for givers. The only cost of using Givv.org are the credit card fees that banks and PayPal charge. We do not take a percentage of your donations for ourselves.
In addition, we work very hard to minimize credit card transaction fees by aggregating payments from all donors, which reduces overall transaction costs.
Givv.org is run by a nonprofit, and is entirely supported by voluntary donations from its users, not by transaction fees.
2. What kind of information do I get regarding the donors?
Givvers (that is, users of Givv.org) remain anonymous on Givv.org unless they decide to share their personal contact information with you themselves. This is because people who use Givv.org do not want to be added to all the fundraising lists for the multiple nonprofits they support.
By logging into Givv.org and going to your recipient profile page, you can access the Donor Details view, which gives more details about your donations.
You should record your monthly Givv.org donation as a "group" donation, processed by Everyone Givvs, Inc.
3. What about tax receipts?
Don't worry about tax receipts (we provide them at year-end in one consolidated statement) or thank you letters (givvers understand that you're grateful!)
4. How is the money sent?
We use PayPal to send donations to you. The reason we use PayPal is because it's easy, secure, and lots of donors already have accounts. With our tiny overhead, we can't afford to stuff envelopes and mail checks each month, and PayPal allows us to process your donations with as little effort as possible. That's why we email them, via PayPal.
You'll get one single PayPal donation each month, regardless of how many givvers are donating to you. By aggregating the payments, it cuts costs.
You'll usually get the PayPal donation by the 5th of the month.
5. Will you send a paper check instead?
Yes! If your donations on Givv.org reach $50, we will automatically issue you a paper check. If you sign up for a PayPal account though, and add that account info to the Givv.org profile for your nonprofit, you'll get your donations faster - every single month, regardless of how much you're getting. Email [email protected] if you need help setting up PayPal.
6. Is this considered a corporate donation?
No. Givv.org is processing individual donations. The nonprofit corporation (Everyone Givvs, Inc.) is not making any donations, nor do we have any say in deciding who people give to. We are simply a payments website, taking instructions from givvers and fulfilling them.
7. Why do you use PayPal?
PayPal is secure, easy-to-use, and relatively inexpensive. Many people are already familiar with it and already have PayPal accounts, which makes it simple to send funds around. It is not the cheapest merchant account you can get, but the additional features it provides (e-mail integration, API, account management, etc.) make it a worthwhile and popular service.
8. Now I'm set up, what should I do next?
Once you're set up, you should promote your Givv.org profile to your supporter base. MANY of your existing supporters are NOT donating money directly to your organization because they don't want the hassle of dealing with you directly (sorry, it's true. We've talked to them.) They are concerned about giving out personal information and they have several causes they support, not just yours.
By promoting Givv.org to your supporters, you can pick up new monthly donors who would not give otherwise. One nonprofit doubled their monthly Givv.org donation by writing a single blog post. We are working on a widget that you can put on your web site's donate page as an option.
When you tell supporters that they can support your organization along with all their other favorite organizations at once, well, that's a new thing for many of them. And it might change their mind about donating to you. Plus, you might learn something new about your supporters; namely, who else besides you they support.
9. My signup link did not work, or I did not receive my signup link. What now?
Email [email protected] if you have any problems getting into Givv.org with your recipient invitation or login.